Good leaders ask, “How do I tell better stories?” Great leaders ask, “Which stories do I need to tell?”

T he dictum, “purpose of a system is what it does” (POSWID) is famous in cybernetics, attributed to the management cybernetician Stafford Beer.

It’s been a tough few years for people who own or manage a business.

More than a half-million healthcare workers in the United States have quit their jobs in recent months, driven to the breaking point by the Covid-19

Adapted from Navigate the Swirl by Richard Hawkes, CEO of Growth River

This year’s World Conference on Quality and Improvement (WCQI) will be a hybrid event—online and in person—scheduled for May 15–18, 2022, in Anaheim, California.

The biggest falsehood in business leadership and career advice may also be the most repeated: “Go with your gut.” Surely you’ve heard this advice often as a decision-maker, as well as some variations of that phrase, such as, “Trust your instincts,” “Be authentic,” “L

‘Kendra, I think you’re going to do wonderfully at this next task. You have a good eye for detail, and that’s exactly what’s required here.”

As a late Boomer, I can say my particular age group is better positioned than any to marvel at and bemoan what’s become of journalism and publishing in the last 40 years.

The future of work—of hybrid and fully remote workers—will require upskilling of employees for organizations that wish to succeed in the post-Covid world.