Adapted from Navigate the Swirl by Richard Hawkes, CEO of Growth River

This year’s World Conference on Quality and Improvement (WCQI) will be a hybrid event—online and in person—scheduled for May 15–18, 2022, in Anaheim, California.

The biggest falsehood in business leadership and career advice may also be the most repeated: “Go with your gut.” Surely you’ve heard this advice often as a decision-maker, as well as some variations of that phrase, such as, “Trust your instincts,” “Be authentic,” “L

‘Kendra, I think you’re going to do wonderfully at this next task. You have a good eye for detail, and that’s exactly what’s required here.”

As a late Boomer, I can say my particular age group is better positioned than any to marvel at and bemoan what’s become of journalism and publishing in the last 40 years.

The future of work—of hybrid and fully remote workers—will require upskilling of employees for organizations that wish to succeed in the post-Covid world.

At some point, every medical device company will encounter an issue that requires an internal investigation.

As the war in Ukraine rages, finance professionals on Wall Street and in

Negotiating a salary increase or a job promotion ranks high on the list of hard conversations to have at work, and it doesn’t get any easier without a plan.

Every year in the spring, Amy B., a buyer for a large retail chain store, hosts an Easter egg-decorating, team-building party, where she and a bunch of her suppliers spend an entire afternoon coloring and bedazzling hard-boiled eggs.