I, for one, am tired of the quality flavor of the month. It isn’t quite that bad but it seems like it at times.

Corporations have been implementing improvement programs as far back as I can remember, at least since my first job at Motorola

A major misunderstanding regarding Six Sigma is its fabricated definition, (e.g. “Six Sigma is a fact-based decision-making methodology…”). I’ve seen people willing to attack anyone utilizing common sense to make decisions without facts.

During the last couple of years, I’ve interacted with several United Auto Workers (UAW) associates. Irrespective of what the former Big Three do, they’re all trying to do a good job.I’ve had the chance to teach some classes to UAW members.

The purpose of process data analysis is to answer the question, "May the observed data fluctuations reasonably be attributed to common-cause variation?" The principal use of the Shewhart control chart is to guide efforts for process improvement by assisting in the di

Engaging your workforce is a major obstacle in a lean Six Sigma implementation. Only a limited number of employees will initially participate in Six Sigma improvement projects.

Our minds continually perform root cause analysis, which is a way of answering our questions about our surroundings and quenching our curiosity.

Teamwork has always been considered a critical component of completing complex projects that require significant improvement. The process of teamwork has been well-documented, but teamwork is still often elusive. Why?