More Heat, Please!
There’s a certain manufacturer that makes carbon-based friction material in the form of a disk.
Listening
I first read about training in listening skills about 25 years ago. I didn’t really understand the difference between hearing and listening.
Chart My Gauge!
Some folks like to use control charts to analyze gauge study results.Top Ten Stupid Six Sigma Tricks: #2
The end is near! Well, at least the end of the Top Ten Stupid Six Sigma Tricks (SSST) countdown. The Heretic soldiers on until his appointment with the stake. This month, we arrive at Stupid Six Sigma Trick #2: Neglecting Daily Management.
Chart My Gauge
Some folks like to use control charts to analyze gauge study results.
Value-Added Living
Most of us spend our time being busy. We expect a lot, compare our belongings with those of others and feel miserable about the miss-outs.
Top Ten Stupid Six Sigma Tricks: #3
I had a lot of feedback from interested readers in regards to Stupid Six Sigma Tricks #5, which I jokingly called “Pop Stars Without Clothing,” and which was about the frequent misuse
Growing America
Businesses have lately been focusing on profit and process improvement. However, profit improvement at any cost to make the upcoming quarter look bright has a price. It appears that most improvement effort leads with efficiency measured by head-count reduction.
Counting Complaints
For the last Brain Teaser, in an interesting spin, sample size was defined as a time window. A is the correct response.
Counting Complaints
A certain company has a complaint department that answers calls for three unique products.