One-hundred-percent inspection is commonly used to avoid shipping nonconforming product. Each of the items produced is measured and judged to be either conforming or nonconforming.

There are two ways to slide easily through life: to believe everything or to doubt everything. Both ways save us from thinking.  —Alfred Korzybski

Welcome to Quality Digest Daily 2.0! This new format represents a significant re-imaging of our flagship brand (the industry’s only daily newsletter), which we first launched nearly two years ago.

Ford Motor Co. is one of the largest automakers in the United States, producing millions of automobiles each year at 70 plants worldwide. According to J. D.

The first part of this article illustrated the kinds of problems that can happen when data from non-normal processes are plotted on traditional control charts, and wh

My March 30, 2011 article ended with wisdom from Yogi Berra as a warning to the quality profession.

“What makes a personal kanban any better than a to-do list?” asked Julie, crossing out a completed task on her “ta da!” list with exaggerated strokes.

Gary was a talented, creative welder with an idea that made perfect sense to him but was not supported by conventional measures.

Problem solving is much more than arriving at an elegant solution. It is a twofold progression that includes problem resolution and solution implementation.

Story update 4/13/2011: We corrected a misquote regarding who first said, “As goes GM, so goes the nation.”