Last week I visited with JVS, a terrific Boston-area organization whose mission is “to empower individuals from diverse communities to find employment and build careers, and to partner with em

It’s no secret that in the world of statistics, the individuals chart and X-bar chart are pretty much the popular kids in school. But have you ever met their cousin EWMA? He’s all about exponentially weighted moving averages (EWMA).

At the heart of the Toyota Way are two pillars, continuous improvement and respect for people. These are supported by five values: challenge, improvement (kaizen), seeing for yourself (genchi genbutsu), respect, and teamwork.

In our world of excess everything, savvy innovators realize that less is actually best. They know that delivering a memorable and meaningful experience hinges on user engagement, which is best achieved through a subtractive approach.

Isee the same cycle in so many places. What cycle? A five-step process for ensuring that ideas fail.

Anthony Burns’ opinion piece, “Six Sigma Psychology” published in the Oct. 25, 2012, edition of Quality Digest Daily, piqued my interest.

It may seem dangerous to ask questions, especially in an environment that is hostile to change. The heart of improvement often lies in listening to many viewpoints in order to involve people affected by the outcome.

A report of how a process performs is not only a function of process characteristics and sampling chance differences. It can also depend on sampling approach.

I have seen organizational lean or lean Six Sigma job requirements stating that any level of certification from almost any institution is acceptable, at least according to the recruiter. But guess what?