The Journey Is the Destination
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At every customer-facing opportunity, it helps to put yourself in the other guy’s shoes.
When Is Envy a Good Thing?
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Do you ever get irritated by the unfairness of someone having more than you?
This column is primarily about human motivation, particularly being motivated by envy, a subject I’ve wanted to write about for years. It is a negative emotion that has been condemned by all cultures throughout history, yet it is a powerful motivator.
Desks on Wheels
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At Valve Corp., desks on wheels can be rolled to any department or project employees are interested in. (Credit: Stuart Isett)
The Magnetic Allure of Superconductivity
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Need a high temperature superconductor? I've got some right here.
Credit: F. Webber/NIST
Inside Quality Digest Live for April 28, 2017
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Sometimes you gotta take one for the team
In last week’s Quality Digest Live: design digital assistance instead of digital assistants, how to make better beer, and closed-loop manufacturing.
The Otherness of Others
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The unconsciousness in you—the ego
Innovation Is About Finding and Discovering
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You may need to find new people who are willing to explore and discover when everyone else says they’ll sail off the map.
How’s Your Service Scenography?
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Gas Station Charlie retrieves money at the pump
To Really Help U.S. Workers, We Should Invest in Robots
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Robots are getting cheaper, and more people are programming them.
Lessons From the Ice Breaker <em>Kapitan Khlebnikov</em>
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What could you do with 18 days on a Russian ice breaker?