Seventeen years ago, I became the president of my community association. It was a lively organization with scores of activist members who were busy gentrifying an inner city neighborhood.

(Agency for Healthcare Research and Quality: Rockville, MD) -- Improvements in patient safety continue to lag, according to the “2009 National Healthcare Quality Report” and the “2009 National Healthcare Disparities Report,” issued April 13 by the U.S.

(CMS: Benbrook, TX) -- The Coordinate Metrology Society (CMS) is sponsoring its 26th annual conference, the Coordinate Metrology Systems Conference (CMSC), in Reno, Nevada, July 12–16.

(Wichita State University: Washington) --  Airlines and airline passengers are discovering that less can be better. Fewer flights and fewer fliers have translated into better performance.

n 1991, I had the privilege of attending one of W. Edwards Deming’s four-day seminars and I still proudly display the certificate of completion in my office. One of the highlights of the seminar, of course, was Deming’s famous red bead experiment.

The quality business is all about producing a quality product, right? By that I mean a product that looks and performs just like it was promised.

April 22 is the 40th anniversary of Earth Day. What better way to honor Earth Day than to develop your own renewable energy project? As a project manager, you have the skills to reduce your energy costs and even become energy self-sufficient.

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(TÜV SÜD: Munich) -- The European market is being flooded with increasing numbers of counterfeit products. These fakes not only cause financial losses for manufacturers, but also generate major safety problems for consumers when statutory safety tests are sidestepped in their production.

With today’s limited internal resources, it’s tough to transform machine maintenance from reactionary to preventive, and ultimately proactive, despite the obvious upsides in higher overall equipment efficiency (OEE), better process control, and lower total cost.