(Direct Dimensions Inc.: Owings Mills, MD) -- Every year a select group of students in the mechanical engineering program in the A.

(NIST: Gaithersburg, MD) -- Taking the first steps of what would be a major historical advance in the science of measurement, the Nation

(AkzoNobel Car Refinishes Americas: Norcross, GA) --  AkzoNobel Car Refinishes Americas and Toyota Motor Sales USA have agreed to combine experience and resources surrounding process improvement methods for collision repair operations, resulting in the Toyota Production System for Collision (TPS

Last year I discussed the problems of transforming data prior to analysis (see my August 2009 column, “Do You Have Leptokurtophobia?,” my September 2009 column, “

H

(Productivity Press: New York) --Toyota Kaizen Methods: Six Steps to Improvement focu

Earlier this week, 100 attendees from near and far descended on Salt Lake City for the 2010 International Visual Workplace Summit, sponsored by the QMI Visual Lean Institute and the Utah Manufacturing Ex

(ISO: Geneva) -- The principal highlights of “The ISO Survey of Certifications 2009” are that ISO 9001, the global benchmark for quality management, has topped one million certifications, and that certifications to ISO 22000 for food safety management systems, and to ISO/IEC 27001 for informatio

Back in 1956, Dean Martin recorded a song that was No. 1 on the Billboard Chart for six weeks. It also turned out to be Martin’s biggest hit ever.

“Good things come to those who wait!” When you show patience in making decisions, you make better, more informed decisions. In customer service, your ability to search out the right opportunity can make all the difference in the world.