Let’s face it: The business world is changing. Rapidly. While the object of the game is still to drive revenue, the methods have changed.

Most of us set new resolutions every New Year.

Gratitude is something that is as great to give as it is to receive. There are many ways in which you can show your appreciation to your customers. Likewise there are many ways our customers do the same.

We don’t often pause to consider electroplating, but the fact is, today’s world would be impossible without it. Cadmium, zinc, gold, silver, platinum, titanium, and chrome are some of the metals often used in the process.

(NIST: Gaithersburg, MD) -- Vice President Joe Biden and U.S. Commerce Department Secretary Gary Locke presented five U.S. organizations with the Malcolm Baldrige National Quality Award, the nation’s highest honor for organizational innovation and performance excellence.

We are almost there… the close of another year. There are two ways to end the year. One way is to write off the rest of December because the year is just about shot, and then just start fresh in January.

Beginning Dec. 8 with “This Year in Quality, Part One,” and continuing Dec.

As ISO 9001 continues to be the most widely used ISO standard, the need to maintain the standard’s relevance to the marketplace remains a focus of the group responsible for revising the ISO 9000 family of standards.

(CMSC: Benbrook, TX) --  The Coordinate Metrology Society (CMS), the preeminent membership association for measurement professionals, has announced a call for papers in anticipation of its 2011 Coordinate M

It’s that special season again: the season of crowded stores, whiny kids, irritable customers, and stressed-out employees. If you’re a business owner—in any industry but especially in retail—the holidays are a precarious time.