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This Year in Quality, Part Three

Implementing theories, engaging students, and keeping customers smiling

Quality Digest
Mon, 12/20/2010 - 08:23
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Beginning Dec. 8 with “This Year in Quality, Part One,” and continuing Dec. 14 with part two, the editors of Quality Digest Daily took a look at its stories and news articles throughout 2010 and collected what we thought were the most remarkable in the world of quality. From precision measurement to 3-D scanning, from Six Sigma to quality standards, from lean to customer satisfaction, we hope this wrap-up will give you some perspective and insight on what next year holds for the quality industry.  

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Busting the “lean and Six Sigma are fads” myth

Despite yearly prognostications that Six Sigma, lean Six Sigma, and all their spinoffs are quality fads, quality management distractions du jour, or simply, “rubbish, nonsense, and flim-flam” and are on their way out, the statistically-based quality improvement and waste-reduction programs seem to be alive and well.

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