Every once in a while when I’m conducting training, I have the good fortune to have someone ask a particularly atypical question that gets me thinking and helps me to develop more tools and techniques.

Every once in a while when I’m conducting training, I have the good fortune to have someone ask a particularly atypical question that gets me thinking and helps me to develop more tools and techniques.

(Duke University: Durham, N.C.) -- Want the inside track on predicting a company’s profitability and stock returns for the next six months? Listen closely to the CEO.

When teaching the I-chart, I’m barely done describing the technique (never mind teaching it) when, as if on cue, someone will ask, “When and how often should I recalculate my limits?” I’m at the point where this triggers an internal “fingernails on the blackboard”

By the time a consent decree comes along—which happens when a firm repeatedly violates current good manufacturing practice (cGMP) requirements and the Food and Drug Administration (FDA) forces it, through legal channels, to make specific changes—it’s no longer a disc

By the time a consent decree comes along—which happens when a firm repeatedly violates current good manufacturing practice (cGMP) requirements and the Food and Drug Administration (FDA) forces it, through legal channels, to make specific changes—it’s no longer a disc

(Renishaw plc: Gloucestershire, UK) -- Renishaw’s new Equator system, a software-driven comparative gauge, is starting to soften up the cost for multiple hard gauges at aero-engine component maker Meyer Tool Inc. of Cincinnati.

(Renishaw plc: Gloucestershire, UK) -- Renishaw’s new Equator system, a software-driven comparative gauge, is starting to soften up the cost for multiple hard gauges at aero-engine component maker Meyer Tool Inc. of Cincinnati.