I couldn’t wait to get to the Guinness brewery after landing in Dublin.

There are three fundamentally different systems for eliciting collective intelligence in a large organization: the triangle, the box, or the circle.

Last year I wrote a column titled “My Toyota Dilemma,” what I considered a nice little story about how I, an avid fan of the Toyota quality principles, didn’t actually own a Toyota,

Although the many logistical aspects of product assembly make the welding stage of manufacturing inherently challenging, assembling products in high-mix environments is particularly demanding, since several different product models are processed every day.

Story update 5/31/2012: Joel Smith and his wife Silvana are the proud parents of a new baby girl, Juliana Garcia Smith, born May 23, 2012.

Travelers coming through New York’s three airports—La Guardia, JFK, and Newark—might soon feel the need to double check that they aren’t walking through the set of a science fiction movie.

At the ASQ World Conference held in Anaheim last week, I ran into my old friend Jack Revelle, author of many SPC books and videos.

In the United States, factories produce about 75 percent of what the country consumes, but the right decisions by both business and political leaders could push that to 95 percent, say University of Michigan (U-M) researchers.

(Booz & Co.: New York) -- A new wave of optimism is overtaking the U.S. auto industry as it rebounds from the depths of the recession and a brutal restructuring, according to Booz & Co.’s second annual U.S. Automotive Industry Survey and Confidence Index.

Today we’re going to talk about transglutaminase. It’s an enzymatic glue with which you can stick two proteins together.