A common practice in manufacturing and other nonservice lean initiatives is the application of work cells for supporting workflow and productivity. Work cells enable maximum efficiency of workflow through a value stream by optimizing motion economy.

It’s show time. That time of year when people with products to sell and people looking for products to buy hit the trade show trail.

Your clients are your No. 1 priority, right? So how are you managing their information and your relationship with them? Do you have all their information stuffed in a shoebox, or do you have an effective contact relationship management (CRM) system?

Some of us are natural-born planners. We plan out every moment of our lives in detail, from what we will be doing on the weekend to how many children we want and what their names will be, to how our career will progress—in detail.

The IT department of a school district supported itself by providing application development, database maintenance, training, and other services to its internal clients, although no money exchanged hands.

For one Connecticut manufacturer of close-tolerance, precision-stamped and coiled metal parts, an eight-year journey to provide its customers with higher precision parts from progressive tools has reached a happy ending.

Five years ago, at noon on May 7, 2007, I sat in the canteen at the Los Angeles Policy Academy in Elysian Park, just north of downtown Los Angeles, awaiting the arrival of Captain Robert S. Hauck, then second in command of the West Los Angeles Bureau.

There is a remarkable quality movement afoot centered in South Asia with tentacles that reach to the United States, Europe, and Africa.

“I’m shocked... shocked to find that gambling is going on in here!”

—Casablanca’s Captain Renault, as he’s closing down Rick’s Cafe... while being handed his gambling winnings