The type of sensors that pick up the rhythm of a beating heart in implanted cardiac defibrillators and pacemakers are vulnerable to tampering, according to a new study conducted in controlled laboratory conditions.

Despite the awareness of workplace bullying and the resistance to it by employers and employees, many workplace bullies achieve high levels of career success, according to a new study from the University at Buffalo (UB) School of Management.

One of the recurring sentiments I hear from business executives is that lean Six Sigma (LSS) simply takes too long to implement. Without senior management buy-in, implementing it is not only difficult, it’s also nearly impossible.

I write a great deal about the difference between lean, Six Sigma, and kaizen on the production floor and in the office.

If you call any of us at Quality Digest today, you are going to go straight to voicemail. That’s because the entire team is taking a day away from our regular work to gather, plan, debate, eat, and strategize during the company retreat.

Most people think quality is all about compliance, but it delivers operational benefits as well.

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Editor’s note: This continues Jack Dunigan’s series about unsung heroes in the workplace, and the 16 traits they all share.