In order to assess how well you have served your customers, you must first understand their needs and expectations. It’s impossible to gather meaningful data if you aren’t asking the right questions.

The Coordinate Metrology Society (CMS) sends its support to our members and vendors who were affected by super storm Sandy. Families and businesses will need aid and support during the coming months to put their lives back together.

Few areas of research are as dependent on 3D measurement technology in the setup of its major experiments as fusion plasma physics.

Most existing 3D capture technologies can’t be used to record objects in motion, and they usually require a stationary platform for operation.

Many people argue that lean Six Sigma projects—particularly Six Sigma—are not sustained within the organization. Because they are not sustained, over time people may go back to their old ways of doing things.

(NIST: Gaithersburg, MD) -- Letitia Baldrige, sister of Malcolm Baldrige, died Mon., October 29, 2012, at the age of 86.

Labels, lines, and shadows have little personality. Their job is largely about identification, location, and quantity.

(Verisurf: Anaheim, CA) -- Verisurf Software, Inc. and InspectionXpert Corp. are partnering to provide integrated InspectionXpert and Verisurf functionality to accelerate the process of completing first-article inspections.

Speed seems to be part of Brian Coombs’ life.

Alack of critical thinking within organizations can be severely damaging. Critical thinking is needed for problem solving and for generating innovative ideas and solutions. Without it, new paths and avenues fail to be fully explored and forged.