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Visual Process Performance Tools

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In the words of my friend and colleague Larry Loucka, “Graphs are math.”

Lean Toilets and LEED

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Can something as simple as a toilet support LEED (Leadership in Energy and Environmental Design)? We take this basic sanitation device for granted, and while it makes the obvious wastes disappear very cleanly, another form of waste hides in plain view.

The Root Cause of Bloodshed in the Middle East?

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Going Beyond the Manufacturing Floor

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When Accountability Systems Meet Strategic Planning

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How We Learn

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While I am an unabashed proponent of learning by doing, I have a list of books that have been essential to me over the years as a framework for experiential learning.

My Leadership Lessons as Executive Director

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The Strategic Value of Saying No

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Repeat after me: “No.”

Change Is Easy...

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Effective Problem Solving Calls for Adaptable Detective Work

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Pagination

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