The U.S. Food and Drug Administration (FDA) has a “Plain Jane” version of its Pharmaceuticals FY 2015 Action Plan. In this article, however, let’s look at some interesting wrinkles not necessarily contained in the document.

What is the real value of those who work for your company? For that matter, what is your real value?

When I previously wrote about earning trust with co-workers, a friend, a true leader in the public policy field, called to suggest that a closely related and equally important subject is restoring corporate trust.

Erin joined your team about a year ago. She came in with many other candidates for a job opening, and she impressed you during the interview. She was far and away the best candidate.

During the recent leadership plenary of the Baldrige Program’s Quest for Excellence Conference, senior leaders of the 2014 Baldrige Award recipients shared their insights and lessons learned.