Oftentimes pharma has a split personality. One personality loathes firefighting, and the other needs a burning platform to justify doing anything that requires spending money.

Much of modern statistics is concerned with creating models which contain parameters that need to be estimated. In many cases these estimates can be severely affected by unusual or extreme values in the data.

What’s the difference between a customer experience life-cycle map and a customer journey map?

Chesley Burnett Sullenberger was born Jan. 23, 1951, in Dennison, Texas, to a dentist father and a schoolteacher mother. An exceptional student with a brilliant mind, he joined Mensa at the age of 12.