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In Defense of Multitasking

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New studies suggest that the brain’s capacity may be greater than previously believed.

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How to Build Business Acumen on a Budget

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There are many ways to acquire knowledge critical for success in business.

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The complexity, connectivity, and pace of business today demand that employees and leaders understand their work like never before.

What, Who, and Why of IATF 16949:2016

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What is IATF 16949 and who will be impacted by its arrival?
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An F-Test for the 21st Century

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Sir Ronald Fisher, creator of the F-ratio, circa 1925

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A recent question from a statistician in Germany led me to the realization that the F-test of analysis of variance (ANOVA) fame is in serious need of an update.

What Leaders Can Learn From the Movie <em>Logan</em>

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Examples of good leadership can come from some unexpected places
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Logan (a/k/a the Wolverine for the uninitiated) isn’t just a badass comic book character. He’s a leader who can teach us all about sacrifice, perseverance, and how to productively channel anger.

Managing Email Addresses in B2B

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Allow customers to indicate what kinds of email they want to receive. Image by LCN.com.

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How the Soft-Skills Gap Creates Quality Problems

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A smooth interaction of cross-functional processes relies on understanding and agreement.
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Three Ideas for Realistic Innovation

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Innovation is, by its very nature, a messy endeavor.

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Quality Starts With Communication

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Workplace safety and quality in a multilingual environment means multilingual training

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Five Tips for Medical Device Engineers on FDA Design Controls

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Design controls are a necessary part of your requirements as a medical device developer.

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