When ChatGPT or Gemini gives you what seems to be an expert response to your burning questions, you may not realize how much information they rely on to give that reply.

Good supplier management is one of the most important methods of building a safe and effective medical device.

CNC machine tool calibration is essential for machining precision and process reliability. Even a well-built CNC machine will gradually drift out of alignment due to everyday wear and environmental factors, leading to deviations in accuracy.

Complacency won’t show up on a control chart. But its damage is real. Can AI and systems thinking help us detect it and respond before trust is lost?

This article is dedicated to all the paranoid businesspeople out there who are terrified of their competitors. You know, the people who run businesses centered around “consulting” who view any other “consulting” firm as a competitor.

Quality Digest attended the 2025 Hexagon Live event in Las Vegas in June—and with that came the opportunity to speak with the great minds, creators, innovators, and sales teams of Hexagon.

I’m further exploring the notion of models and mental models. We often speak of mental models as though they’re neat packages of knowledge stored somewhere in the mind.

Inspired by the Harry Potter stories and the Disney Channel show Wizards of Waverly Place, 7-year-old Sabrina Corsetti emphatically declared to her parents one afternoon that she was, in fact, a wizard.

The need for workplaces that are truly inclusive, caring, and equitable is growing. So how can leaders create an environment where employees feel empowered to help one another, support diversity initiatives, and contribute to community causes?

A lecturer at Stanford Graduate School of Business for more than two decades, Rob