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Before You Abandon Those Resolutions

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Editor’s note: The following browsable offering from Davis Balestracci represents a good chunk of his knowledge base.

Weber’s Law at the <em>Gemba</em>

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In today’s column, I’m looking at Weber’s Law. It’s named after Ernst Heinrich Weber (born June 24, 1795, died Jan. 26, 1878), a German physician who was one of the pioneers of experimental psychology.

AIAG/VDA’s FMEA Manual Is a Major Advance

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The Automotive Industry Action Group’s (AIAG’s) and German Association of the Automotive Industry’s (VDA’s) new Failure Mode and Effects Analysis Handbook (AIA

About Time

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This year marks the 35th anniversary of a remarkable and unfortunately also singular event in my career: In 1985, my employer, United Electric Controls (UE), elected to remove time clocks from the factory.

Flexing Your Leadership Courage

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Credit: Jose Hernandez

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Remember in The Wizard of Oz how the Cowardly Lion, when he finally got to see the wizard, was like, “What? I already had courage?

Quality Has a Role to Play in Pricing and Should Claim a Seat at the Table

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According to the Journal of Consumer Research, a high price indicates either bad value or good quality, whereas a low price indicates either good value or poor quality.

Seven Behaviors for Boosting Change Readiness

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Resistance to change is baked into our biology, but the ability to overcome it can be strengthened with the right regimen.

Navigating the Impossible

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“Before I do the things I do, people call them ‘impossible.’ After I’m done, they call them ‘crazy.’ I call them ‘world records.’”
—Jason Caldwell, author of Navigating the Impossible

Sixteen Terms Every Quality Professional Should Know

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If you’re new to layered process audits, it’s critical to make sure everyone on your team is on the same page with basic terms. Here we provide a guide of 16 essential terms to know when launching your LPA program and getting your team up to speed.

When Ordering Products, Are You Always One Step Ahead or Behind?

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Left to their own devices, humans tend to fall prey to biases that make them poor decision makers. For instance, among other foibles, most purchasing managers routinely under-order.

Pagination

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