Lean Approach Helps Children’s Hospital Increase Patient Satisfaction
In 2008, Children’s Healthcare of Atlanta saw more than 170,000 patients across all three of its three emergency departments.
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Product News: Infrared Touch Probe Suitable for Mechanical Activation
(Heidenhain: Schaumburg, IL) -- The new TS 642 touch probe from Heidenhain features mechanical probe activation and is suitable for both older Heidenhain co
Nikon Corp. Acquires Metris
Although the information hasn't been officially released in the United States, Nikon Corp. announced on July 25 that its wholly-owned Belgian subsidiary NIMD SPRL has acquired 85.25 percent of the outstanding shares of Metris NV.
Leading and Learning: Where Did General Motors Go Awry?
When I started at General Motors (GM) in the 1960s, we were the biggest and best company in the United States and most of the world. As a matter of fact, I believe that only a couple of state industries in Russia surpassed the number of people that GM employed.
Crazy Service: Life's Little Locoisms
Before some of you fact checkers write me to explain that locoism is a disease cattle contract by eating loco weed and a malady not inflicted on humans, let me assure you that there are some in our society who dine on this delicacy every day, based on their actions.
Auto Industry Warns Against Ethanol (E15) Fuel Waiver
(AIAM: Arlington, VA) -- The Association of International Automobile Manufacturers (AIAM) recently filed comments with the Environmental Protection Agency (EPA) opposing a waiver request that would allow the ethanol content of gasoline to be increased from 10 percent (E10) to 15 percent (E15).
Product News: Marposs Wireless Interface for Mechanical Gauge Heads
(Marposs Corp.: Auburn Hills, MI) -- Marposs Corp. will introduce the i-Wave, its newest wireless device in the M1 Star bore gauge product line, at Quality Expo 2009 in booth 4739, Sept. 22–24, in Rosemont, Illinois.
Activity-Based Cost Accounting Hinders Lean Six Sigma
In a recent post on the Evolving Excellence blog, Bill Waddell tackles one of my pet peeves: activity-based costing, or ABC. Few things do more harm to lean Six Sigma than this method of accounting.
How Do You Quantify Process Waste (<em>Muda</em>)
Just the other week, I had the privilege of visiting with three or four companies that were doing lean process improvement.
Product News: GageMux USB Gauge Interface With Keyboard Output
(ASD: Birmingham, MI) -- ASD’s GageMux USB simplifies and streamlines data collection. Specifically developed to keep on the cutting edge of technology, the new GageMux USB multiple input gauge interface now has three user selectable outputs of backward compatibility and environmentally friendl