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Lean Management in Hospitals--The Humboldt Way

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St. Joseph Health System-Humboldt County (SJHS-Humboldt County) is committed to meeting the highest standards in health care delivery. SJHS-Humboldt County consists of two hospitals: St.

The Four Questions of Data Analysis

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The four questions of data analysis are the questions of description, probability, inference, and homogeneity. Any data analyst needs to know how to organize and use these four questions to be able to obtain meaningful and correct results.

ISO Publishes New Standard for Effective Risk Management

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(ISO: Geneva) -- A new international standard, ISO 31000:2009—“Risk management—Principles and guidelines,” will help organizations of all types and sizes to manage risk effectively.

Database Provides Centralized Info for Medical Device Professionals

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(ANSI: New York) -- The American National Standards Institute (ANSI) has joined forces with three of the biggest names in standards to develop an unprecedented resource for medical device standards and related information.

Can Lean Co-Exist With Innovation?

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“Lean” has come to mean an integrated, end-to-end process viewpoint that combines the concepts of waste elimination, just-in-time inventory management, built-in quality, and worker involvement supported by a cultural focus on problem solving.

America’s Best Health Insurance Plans

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(NCQA: Washington) -- U.S.

Rough Talk: Understanding Surface Metrology Tools

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The field of surface metrology is one of the fastest growing areas of engineering and quality management.

Letting You In On a Little Secret

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You know how sometimes you think everyone knows a secret that they haven’t let you in on? Well, I had the opposite happen to me the other day. I assumed everyone knew the purpose for measurement system analysis (MSA), a.k.a.

U.S. Consumer Satisfaction Stands 1.3% Higher than One Year Ago

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(ACSI: Ann Arbor, MI) -- After a surge through the second quarter, aggregate customer satisfaction as measured by the American Customer Satisfaction Index (ACSI) stalls. The ACSI loses 0.1 percent for the third quarter, which brings the Index to a score of 76.0 on a 100-point scale.

Product News: Hexagon Metrology Announces PC-DMIS 2009 MR1

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(Hexagon Metrology: North Kingstown, RI) -- Hexagon Metrology announces the release of PC-DMIS 2009 Minor Release 1 (MR1), an incremental update to PC-DMIS 2009, which was newly released in July 2009.

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