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Lean Coffee Through the Deming Lens

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Tick-Tock... Talent, Opportunity, and Stuff

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Recently I watched the motion picture Underdogs. It is a formulaic, feel-good movie about a losing high-school football team that’s motivated by a new coach to win a championship.

Creating a New Metric With Gauge R&R, Part 1

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Open Innovation: Business Trend or Wild West?

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High-Precision MFU 200 From Mahr Measures, Evaluates Optical Components

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Musical Kata

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Twelve Ways to Improve Procedures

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Risk Creates Engagement

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Humans tend to abhor chaos, and love to invoke rules to supposedly create order. We like rules because they make us feel protected, aligned, and perhaps operating on a fair playing field.

What Quality Execs Need to Know About Training Management

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A Galactic Lesson in Quality

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Every spot in the photo below is a galaxy, not a star. Each of them contains perhaps 100 billion stars, and along with them, probably hundreds of billions of planets.

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