Middle managers could take the lead in a changing corporate world, if they would only recognize that their primary value is emotional, not functional. Once again, middle managers appear to be on the wrong side of history.

“It is impossible to tell how widespread data torturing is. Like other forms of torture, it leaves no incriminating marks when done skillfully. And like other forms of torture, it may be difficult to prove even when there is incriminating evidence.”
—J. L. Mills

(Exact Metrology: Cincinnati, OH) -- Exact Metrology announced today the signing of an agreement with ProCon X-Ray for exclusive rights to distribute the company’s product line throughout the United States.

ISO 9001 might be the most confusing document in business history. I first became aware of the standard in the late 1980s when my manager handed it to me and said, “See if you can figure this thing out. Our plant has to get certified.”

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