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(Quality Digest: Chico, CA) -- In January 2017 Richard Schonberger, researcher and author of Best Practices in Lean Six Sigma Process Improvement (Wiley, 2009) issue
At every customer-facing opportunity, it helps to put yourself in the other guy’s shoes.
Machine learning platforms will likely power the next generation of consumer and business tools
Do you ever get irritated by the unfairness of someone having more than you?
This column is primarily about human motivation, particularly being motivated by envy, a subject I’ve wanted to write about for years. It is a negative emotion that has been condemned by all cultures throughout history, yet it is a powerful motivator.
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