‘Imagine for a second that you’re a human.... ” Yikes! Now there’s a crazy statement to make during a customer experience design session. However, more companies need to start thinking this way.

The meeting had been going so well until Josh brought up the org chart—again. The firm had made some changes recently, and he didn’t like the new structure. The room went still. Kate, the most senior leader in the room, spoke up.

The phrase, “Are we there yet?” has long been associated with boring summer road trips. However, a new study shatters that myth, as it shows that 69 percent of people say traveling to their destination is often as fun as the actual vacation destination.

I have written about sample size calculations many times before.

On June 12, 2018, the American Medical Association announced that drug shortages pose an urgent public health crisis.

Project managers—and all professionals, really—pursue credentials in their field for a variety of reasons: to advance their knowledge and skills, to build their reputation, to earn a promotion, or to get a pay raise.

(Visual Workplace: Byron Center, MI) -- Visual Workplace Inc. has introduced “Floor-Mark High Performance” floor marking tape.

I recently got hold of the set of data shown in figure 1. What can be done to analyze and make sense of these 65 data values is the theme of this article. Read on to see what is exceptional about these data, not only statistically speaking.

David Petraeus is arguably the best known U.S. general of the post-Vietnam era. He gained fame after leading the surge in Iraq, a controversial buildup of U.S. forces that was credited with a sharp reduction of violence during the U.S. occupation.