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SME and AME Make Lean Book Required Reading for Certification

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The Society of Manufacturing Engineers and the Association for Manufacturing Excellence

The Demise of Customer Service

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You see and hear them everyday--signs and commercials heralding “Customer service is No.1,” “We treat you like family,” or “The customer is always right.” The other day I came across a particularly revealing motto: “We’re better than we used to be!” Whatever the slogan or motto is, people expect

Statistical Software and Six Sigma Projects

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A major misunderstanding regarding Six Sigma is its fabricated definition, (e.g. “Six Sigma is a fact-based decision-making methodology…”). I’ve seen people willing to attack anyone utilizing common sense to make decisions without facts.

Statistical Software and Six Sigma Projects

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A major misunderstanding regarding Six Sigma is its fabricated definition, (e.g. “Six Sigma is a fact-based decision-making methodology…”). I’ve seen people willing to attack anyone utilizing common sense to make decisions without facts.

Solectron Opens Singapore Manufacturing Plant

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Solectron Corp. recently opened a manufacturing facility in Singapore that will use Six Sigma and lean to produce medical products more efficiently.

’Idiot’s Guide’ Teaches Six Sigma Success

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A new book uses simple language and examples to introduce Six Sigma novices to the methodology.The Pocket Idiot’s Guide to Six Sigma (Alpha Books, 2005), explains everything rank-and-file employees need to know about Six Sigma, including an overview of the system and a history of the method

Outsourcing Conference Features Six Sigma Component

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An upcoming conference on global outsourcing will feature the use of Six Sigma in organizing a global workforce.

Ford Uses DFSS In New Hybrid Engine For First Time

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In its efforts to ramp up hybrid engine production, Ford Motor Co. will use design for Six Sigma for the first time in a major powertrain program. Ford’s new 250-horsepower, 3.5-liter V-6 engine, also known as the Duratec 35, will be built at the company’s Lima Engine Plant in Ohio.

SME Releases New Lean Book

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The Society of Manufacturing Engineers recently released The Hitchhiker’s Guide to Lean: Lessons from the Road, a book that explores actual lean applications.

Medicare to Review New Hospital Accreditation Program

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The Centers for Medicare & Medicaid Services (CMS) has begun formal evaluation of an application filed by TÜV Healthcare Specialists to become the first new accreditation service for U.S. hospitals in 40 years.

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