The processes followed by most small- and medium-sized companies to prepare for or maintain an ISO 9001 registration have been largely manu

(ASQ: Milwaukee, Wisconsin) -- Improved care and increased patient satisfaction are primary objectives in today’s competitive health care environment.

(GBMP: Boston) -- The Shingo Prize criteria and model have been developed to provide companies with a blueprint for attaining world-class excelle

(NCQA: Washington) -- U.S.

Our spherical world has been declared flat once again, and you’ve likely found that your old way of doing business fits about as well as the suit you wore 30 pounds ago.

(Productivity Press: New York) -- In The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environme

Lockheed Martin Systems Integration in Owego, New York, has developed advanced technologies and systems that enable military helicopte

(SBTI: San Marcos, Texas) -- Sigma Breakthrough Technologies Inc.

(Inderscience Publishers: Geneva, Switzerland) -- A special issue of the International Journal of Six Sigma and Competitive Advantage

Between 1987 and 1992, the most successful implementation of Six Sigma didn’t require Black Belts or Green Belts.