Starting’s Easy, Closing’s Hard
It’s easier to start a Six Sigma project than to close it successfully.
Forget SAP, Run Down to Staples
I recently got a call from the owner of a local manufacturing company asking my advice on whether to implement SAP. This is a single-site, $5 million o
Online Contact Center Community Launched
(HyperQuality Inc.: Seattle) -- QualityJournal.com was recently launched as a community for peop
NCQA Releases HEDIS Specifications for Measurement of Physician Clinical Quality
(NQCA: Washington) -- The National Committee for Quality Assurance recently published an expanded set of measures, guidelines, and technical specifications tInitiate Systems, dbMotion Team Up
(dbMotion: Chicago and Hod HaSharon, Israel) -- Initiate Systems Inc., a provider of enterprise master person index (EMPI) solutions, and dbMotion Ltd., a pCyberShift Named a Hot Company of 2007
(CyberShift: Parsippany, New Jersey) -- CyberShift was recently named one of START-IT magazine’s Hottest Companies of 2007.Can You Hear Me Now?
Organizations that provide spectacular customer service always keep their line people informed of new developments or offers that will improve a process, and of glitchesANSI Toolkit Available
(ANSI: New York) -- The American National Standards Institute recently announced the availability of an online toolkit for all ANSI-accredited standards de
WIKA Wins 2007 Perfect Engine Award
(TBM Consulting Group: Durham, North Carolina) -- TBM Consulting Group, a provider of business improvement services for the manufacturing and service secto
Election Systems & Software ISO/IEC 27001-Registered
(ES&S: Omaha, Nebraska) -- Election Systems & Software Inc., a provider of total election management solutions, recently announced that i