(ASQ: Milwaukee, Wisconsin) -- The American Society for Quality will present three distinguished service medals and 10 national awards on May 5 during its annual World Conference on Quality and Improvement in Houston, Texas.

Question:What do you call it when a quality manager is caught cheating on a quality exam?

Answer:Benchmarking

(SBTI: San Marcos, Texas) -- Sigma Breakthrough Technologies Inc., an international business process solutions consulting firm is now offering lean Six Sigma Green Belt certification testing online.

Six Sigma promoters and innovation advocates have emerged as opposing camps in the battle for tool supremacy in the organization improvem

For the last couple of columns, we have been analyzing a simple experiment where we look for the best choice for a new gear material.

(NCQA: Washington) -- The National Committee for Quality Assurance recently announced the certification of eight leading software vendors for their Healthcare Effectiveness Data and Information Set (HEDIS)-related software.

As is the case with any lean implementation in a traditional environment, culture change is the most difficult obstacle to success. A company can hire consultants, develop work teams, and begin lean initiatives, but if it only talks the talk, the initiative soon becomes just talk.