Aspects of Baldrige
For nearly 20 years, the Baldrige Criteria for Performance Excellence have proven themselves time and again to be a path to exceptional organizational performance.
National Adhesives Announces Lean Six Sigma Partnership with SigmaFlow
(National Starch & Chemical Co.: Bridgewater, New Jersey) -- National Adhesives, a business unit of National Starch and Chemical Co., has formed a
Lean Supplier
(CoorsTek: Grand Junction, Colorado) -- CoorsTek Inc., a technical ceramics manufacturer and a long-time supplier to the electronics industry, has
<i>The New York Times</i> Recommends <i>The Machine That Changed the World</i>
(Lean Enterprise Institute: Cambridge, Massachusetts) -- The classic management book The Machine That Changed the World (Free Press, 2007)
Blaming Six Sigma
I’m surprised how quickly we blame a methodology for a business’s lack of performance. We’re always looking for some silver bullet to cure all ills.
TÜV SÜD America to Test and Certify Korean IT
(TÜV SÜD: Danvers, Massachusetts) -- TÜV SÜD America Inc., a testing and certification services firm, has been approved by the Radio Research Laboratory (RISO Updates Standards for Greenhouse Gases
(ISO: Geneva) -- The International Organization for Standardization recently issued an updated CD-ROM collection of its ISO 14000 family ofIssue Resolution and Offshoring Affect Call-Center Customer Satisfaction
(CFI Group: Ann Arbor, Michigan) -- The first Call Center Satisfaction Index from CFI Group indicates that the two issues having the biggest effectAutoTech 2007 Set for August
(AIAG: Detroit) -- The only automotive industry event showcasing collaboration among trading partners, Automotive Industry Action Group’s AutoTech conThe Ritz-Carlton Mystique
Whenever I enter a Ritz-Carlton hotel, I know “I’m not in Mediocreville anymore!” Walking through those doors transports me to