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Crisis of Credibility

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The ISO 9001 series of standards is the most widely used in the world and specifies requirements for an organization’s quality management system (QMS).

Who Cares About Records?

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Control of quality records: Can there possibly be a more boring requirement? You can feel the yawn coming on as you read through the requirements of ISO 9001 subclause 4.2.4.

San Jose Schools to Get Solar Power

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(San Jose Unified School District: San Jose, California) -- San Jose Unified School District has entered into a unique partnership with Chevron Energy S

NCQA’s Quality Compass Updated

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(NCQA: Washington) -- The National Committee for Quality Assurance recently updated its online Quality Compass, the nation’s most widely used database of health-plan performance.

Seagate Hard Drive Wins NIST Certification

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(Seagate: Scotts Valley, California) -- Seagate Technology recently announced that the National Institute of Standards and Technology has certified

Sweet Surroundings

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This article is reprinted with permission from the July 2007 issue of ExecDigital.

Have You Heard the One About . . .?

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How many times have you viewed a compelling story on TV, or read a newspaper or magazine account of an investigation of wrongdoing and then never discovered the outcome?

Georgia Course Graduates Become Green Belts

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Twenty-three soldiers, airmen, and civilian employees of the Georgia department of defense have graduated from the inaugural course of a hands-on, con

New Six Sigma Book

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(Prentice Hall: Upper Saddle River, New Jersey) -- Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices is a comprehensive how-to

Middle Managers Are Obstacles to Lean

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(LEI: Cambridge, Massachusetts) -- Middle management resistance to change is now the No.

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