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The original title for this article was “How to Win the Baldrige.” But of course, no one can give you some secret on how to win the Malcolm Baldrige National Quality award. Instead, this article sets a less daunting objective: to identify the practical steps in writing a Baldrige application. Your overarching goal for writing an application and participating in the awards process is to transform your organization into a high-performance organization. As a start on that journey, this article provides some guidelines for writing an application that appropriately reflects your achievements and makes your organization a contender for the award.
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