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How to meet the demands of ISO/TS 16949 regarding Customer Satisfaction

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http://www.scribd.com/doc/12145417/ISOTS-16949-on-Customer-Satisfaction

http://www.smartdraw.com/atwork/success/project-management/p-management_Nokia.htm

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http://www.smartdraw.com/atwork/success/project-management/p-management…

Nokia Siemens Uses SmartDraw to Help its Long-Term Clients Visualize Success

Mitutoyo Watch Now

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Should Quality Have Time Limits?

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Anyone who has ever purchased merchandise from L.L. Bean is no doubt aware of this rock solid guarantee:

ISPE 2009 Tampa Conference

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(ISPE: Tampa, Florida) – The International Society for Pharmaceutical Engineering, a global not-for-profit association of 25,000 pharmaceutical science and manufacturing professionals, will hold the 2009 Tampa Conference at the Grand Hyatt Tampa Bay in Tampa, Florida, March 2–5.

AS9100 Standard Revised

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ECCB, ANAB to Develop Hazardous Substance Program

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(ECCB: Milwaukee) -- The Electronic Components Certification Board (ECCB) and the ANSI-ASQ National Accreditation Board (ANAB) will partner to develop a program for accredited certification to ensure that manufacturers have effective processes for controlling the hazardous materials in their pro

The Role of Quality in E-Commerce

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Plan-do-check-act (PDCA) is an iterative four-step problem-solving process typically used in business process improvement. It’s also known as the Deming Cycle.

Treat Carbon as the Symptom, not the Disease

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Carbon dioxide emissions are symptomatic of energy consumption in manufacturing, especially in transportation. Therefore initiatives to reduce them often cut supply chain costs as well.

Smarter Solutions Link

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