Uncertain About Uncertainty?
When thinking about measurement devices and systems, the subject of accuracy comes up.
Reshaping Pharmaceutical Quality
(ISPE: Tampa, Florida) -- The June 2008 issue of the Journal of Pharmaceutical Innovation (JPI) is publishing the first scientific pape
Safety, Quality, and Environmental Standards Study
(Deloitte: New York) -- Heightened publicity over product recalls has made product safety, as well as product quality and environmental standa
Dress Rehearsal
I recently had a client who went through a pre-assessment in anticipation of his company’s certification audit. It’s kind of like a dress rehearsal for the real thing.
NCQA Program to Evaluate Health Promotion
(NCQA: Washington) -- The National Committee for Quality Assurance today released for public comment proposed standards and measures for a new Wellness and Health Promotion (WHP) product evaluation suite.
ISO Standard for IT Governance
(ISO: Geneva) -- Because inadequate information technology (IT) systems can hinder the performance and competitiveness of organizations or expose them to the risk of not complying with legislation, the new ISO/IEC 38500 standard provides broad guidance on the role of top management in relation to th
What’s in It for Me?: Work Instruction No. 3
ABC Company Work Instruction
Purpose: To determine root cause for external nonconformance (customer complaints), internal nonconformance (rework, sort, subcontractor), and quality audit nonconformance findings.
What’s in It for Me?: Work Instruction No. 1
ABC Company Work Instruction
Purpose: To initiate a DMR for internal nonconformance, subcontractor nonconformance, rework, or sorting.
What’s in It for Me?
As a consultant, I have been asked numerous times by management teams that are considering quality management systems (QMSs) such as ISO 9001, 
