In “The Power of Observation—Part 1,” we learned that a good portion of problem solving should be devoted to a thorough understanding of what’s going on before any corrective action steps are

The New Yorker magazine featured a cartoon showing a discussion between a salesman and his sales manager. The despondent salesman asked, “I know you’re always telling us to sell the sizzle and not the steak, Mr.

Failure mode and effects analysis (FMEA) is a systematic analysis technique that facilitates the identification of potential problems (failure modes) within a design or manufacturing process.

(Hexagon: North Kingstown, RI) -- Wilcox Associates Inc., a Hexagon Metrology company, announced the release of PC-DMIS 2009, the latest version of its market-leading CAD-based metrology software.

(NIST: Gaithersburg, MD) -- Miniature devices for trapping ions (electrically charged atoms) are common components in atomic clocks and quantum computing research.

(InterTech: Skokie, IL) -- Recession-strapped manufacturers and machine builders with applications requiring high-speed leak testing of parts from several cubic centimeters to several liter volumes can now integrate leak testing into test-intensive assembly operations with unprecedented ease wit

(USGBC: Washington) -- As part of LEED v3, the latest version of the U.S.

You have a carefully crafted clay prototype made by a top design artist.

It can be extremely difficult if not impossible to have an antiquated, document or paper-based quality management system (QMS) work for a company. To possess, build, and support this type of management system burdens the organization.