{domain:"www.qualitydigest.com",server:"169.47.211.87"} Skip to main content

        
User account menu
Main navigation
  • Topics
    • Customer Care
    • Regulated Industries
    • Research & Tech
    • Quality Improvement Tools
    • People Management
    • Metrology
    • Manufacturing
    • Roadshow
    • QMS & Standards
    • Statistical Methods
    • Resource Management
  • Videos/Webinars
    • All videos
    • Product Demos
    • Webinars
  • Advertise
    • Advertise
    • Submit B2B Press Release
    • Write for us
  • Metrology Hub
  • Training
  • Subscribe
  • Log in
Mobile Menu
  • Home
  • Topics
    • Customer Care
    • Regulated Industries
    • Research & Tech
    • Quality Improvement Tools
    • People Management
    • Metrology
    • Manufacturing
    • Roadshow
    • QMS & Standards
    • Statistical Methods
    • Supply Chain
    • Resource Management
  • Login / Subscribe
  • More...
    • All Features
    • All News
    • All Videos
    • Contact
    • Training

Redux: Rethinking Lean (Six Sigma) Service

Reflections of a reformed Black Belt

Tripp Babbitt

The 95 Method

Mon, 11/09/2009 - 14:01
  • Comment
  • RSS

Social Sharing block

  • Print
Body

I have identified myself as a “reformed” lean Six Sigma Master Black Belt. Some will see this as an affront to lean and Six Sigma. I want to assure you that there are many things to like about lean and Six Sigma. The issue at hand is that a better solution is available that can help organizations achieve more robust performance improvement.

ADVERTISEMENT

Some issues with lean Six Sigma

A couple of issues to address are the tools-based approach and the lack of change in thinking in the management and design of work found in lean Six Sigma. Lean and Six Sigma programs tend to be tools-based, where the aim seems to be for vendors to make money on tools training and not focusing on the change in thinking that must accompany it. This is a missed opportunity for sustainable and profound change.

 …

Want to continue?
Log in or create a FREE account.
Enter your username or email address
Enter the password that accompanies your username.
By logging in you agree to receive communication from Quality Digest. Privacy Policy.
Create a FREE account
Forgot My Password
Top Stories
AI May Be Making Your Quality Problem Worse
The 6 Best Quality Management Software Features That Simplify Your QMS
What I Discovered About Quality Concepts by Watching My Newborn Granddaughter
Why Products Still Fail RoHS, REACH, and POPs Compliance
The Hidden Cost of Poor Quality in Regulated Manufacturing

Comments

Submitted by Tripp Babbitt on Mon, 11/09/2009 - 16:43

Systems Thinking

To all those wanting to learn more please visit www.newsystemsthinking.com and download (free) "Understanding Your Organization as a System."

Thanks for Reading!

Tripp Babbitt

  • Reply

Submitted by mfisher32 on Fri, 11/13/2009 - 16:58

right on

In service, the simplest changes make the most profound difference, as it is all about the experience.

  • Reply

Add new comment

Please login to comment.

© 2026 Quality Digest. Copyright on content held by Quality Digest or by individual authors. Contact Quality Digest for reprint information.
“Quality Digest" is a trademark owned by Quality Circle Institute Inc.

footer
  • Home
  • Print QD: 1995-2008
  • Print QD: 2008-2009
  • Videos
  • Privacy Policy
  • Write for us
footer second menu
  • Subscribe to Quality Digest
  • About Us
  • Contact Us