Some experts could barely hide their disappointment when the total number of ISO 9001 certificates recently failed to break the long-awaited million-certificate mark—as if it isn’t enough to have the world’s most widely used voluntary quality standard of all time.

(TÜV Rheinland PTL: Tempe, AZ) -- Figures from 13 years of solar technology testing—including the top three quality failures and strongest influences of new manufacturers on module design—show some photovoltaic (PV) modules required a tune-up to pass international qualification standards.

(ISM: Tempe, AZ) -- The Institute for Supply Management (ISM) will present the 95th Annual International Supply Management Conference and Educational Exhibit April 25–28 in San Diego, California. The event includes four days of supply management professional development, training, and networking

(Avery Point Group: Atlanta) -- After years of steady gains, lean has now achieved a clear and dominant standing over Six Sigma as the leading force in corporate continuous improvement, according to the latest study of almost 3,500 recent job postings reviewed by The Avery Point Group, a global

(SME: Dearborn, MI) -- Tomorrow’s global leaders will have to be tech-savvy and ready for advanced manufacturing jobs requiring skills in electronics, computers, software, and automation.

One of my clients, a wireless business-to-business (B2B) telecom company, was experiencing a significant problem in their call center. They were absolutely inundated with calls—most of them problems.

(ACSI: Ann Arbor, MI) -- Customer satisfaction with the goods and services that people buy in the United States remained strong in the fourth quarter of 2009, according to the American Customer Satisfaction Index (ACSI).

(Jesse Garant & Associates: Windsor, ON, Canada) -- Using computer tomography (CT) technology similar to what has been used in the medical industry for years, Ontario-based Jesse Garant & Associates has adopted and expanded this technology for automotive, mining applications, and medical

(EtQ Inc.: Farmingdale, NY) -- EtQ Inc. has announced the addition of new and enhanced features in its latest release, Reliance 7.0.

(Creaform: Lévis, QC, Canada) -- Creaform has launched the fourth version of the proprietary software VxScan.