Command-and-Control Disasters
The worst man-made environmental disaster in history is a tough pill to swallow for everyone, but especially for those responsible for it.
Six Sigma, Leadership, Management Among Key Skills to Have in Economic Recovery
(University Alliance: Tampa, FL) -- There’s no doubt that professionals with the right post-recession skills will have the best career options. That same knowledge can also strengthen their bank accounts, according to a U.S.
The 'Flaws' with Women in Leadership
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The 'Flaws' with Women in Leadership
Leadership is marriage. Leadership like marriage takes complete commitment and total honesty to be successful and reach its full potential.
Arrests and Convictions and HR: Would You Hire Jean ValJean?
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Arrests and Convictions and HR: Would You Hire Jean ValJean?
I recently reviewed an employment application that asked applicants to specify if they had “ever committed a felony?”
Call Center Incivility on the Rise: Four Ways to Stop It
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Call Center Incivility on the Rise: Four Ways to Stop It
Why it pays to be civil in the call center.
1 800 Flowers - Undercover Boss Draws Wrong Conclusions
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1 800 Flowers - Undercover Boss Draws Wrong Conclusions
Why focusing on costs increase costs…
The Top Ten Rules of Email Etiquette
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Event: Visual Workplace, Visual Thinking Seminar
(Productivity Europe: Olney, UK) – Productivity Europe presents Visual Workplace—Visual Thinking, a two-day workplace seminar conducted by Gwendolyn Galsworth, Ph.D., July 6–7, held at Britvic Soft Drinks in Rugby, England.
Product News: KIDASA Software Releases Milestones Professional 2010
(KIDASA Software: Austin, Texas) -- KIDASA Software Inc. announces the release of v. 2010 of Milestones Professional. Both 32-bit and 64 bit versions are available. Milestones Professional earned the “compatible with Windows 7” logo.
Got an Effective Problem-Solving Culture?
A recent article published in Quality Digest Daily pointed out that to foster a problem-solving culture, managers must serve as mentors and cultural leaders—building the systems and atmosphere that support and encourage team members at all levels to problem s