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Product News: Solution for Preventing Major Product Recalls

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(The Modal Shop: Cincinnati) -- Major parts recalls cost a company more than just money. A damaged reputation can be a large, long-term loss, negatively affecting sales for years to come—especially if the recalled parts are safety-critical.

Event: Symposium Explores the Effect of New Food Safety Regulations

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(Pilgrim Software: Tampa, FL) -- New food safety regulations moving through the U.S. Congress, combined with the Global Food Safety Initiative (GFSI), demand greater safety management by food processors.

Testing the Potential for Laser Scanners on Mars

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(Pointools: London) -- Software from Pointools is being used to create 3-D walk-through models to explore the viability of laser scanning on the moon and Mars.

Fulfillment: You’ll Know When You’ve Arrived

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During the 1996 Summer Olympics, I saw a young athlete with his brand-new silver medal around his neck and a massive smile on his face. He was so thrilled with his achievement that he was mixing and mingling with everyone he met on the sidewalk.

Command-and-Control Disasters

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The worst man-made environmental disaster in history is a tough pill to swallow for everyone, but especially for those responsible for it.

Six Sigma, Leadership, Management Among Key Skills to Have in Economic Recovery

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(University Alliance: Tampa, FL) -- There’s no doubt that professionals with the right post-recession skills will have the best career options. That same knowledge can also strengthen their bank accounts, according to a U.S.

The 'Flaws' with Women in Leadership

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The 'Flaws' with Women in Leadership

Leadership is marriage. Leadership like marriage takes complete commitment and total honesty to be successful and reach its full potential.

Arrests and Convictions and HR: Would You Hire Jean ValJean?

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Arrests and Convictions and HR: Would You Hire Jean ValJean?

I recently reviewed an employment application that asked applicants to specify if they had “ever committed a felony?”

Call Center Incivility on the Rise: Four Ways to Stop It

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Call Center Incivility on the Rise: Four Ways to Stop It

Why it pays to be civil in the call center.

1 800 Flowers - Undercover Boss Draws Wrong Conclusions

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1 800 Flowers - Undercover Boss Draws Wrong Conclusions

Why focusing on costs increase costs…

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