In my work with both manufacturing and nonmanufacturing organizations, I have been faced with the challenge of improving quality. Toward that end, I'd like to offer a few simple lessons that I have learned.

Lean culture is largely defined by, or at least manifested in, engaged and empowered employees practicing voluntary kaizen.

Failure mode and effects analysis (FMEA) is an engineering tool that has been heavily adapted for use in Six Sigma programs where it is commonly used to decide which problem to work on.

(ESI International: Arlington, VA) -- Results of a recent global study show that organizations must become more fully committed and engaged in transferring learning to the workplace.

If a service company has been around long enough, there will be some story about how someone manipulated the system and embezzled money or committed some type of fraud.

Several of the polished gears are still standing on carpeted pedestals shortly after the InnoTrans—the world’s most important railway transport event.

(J.D. Power: Torrance, CA) -- Toyota Motor Sales (TMS) U.S.A. Inc. received four segment awards in the 2011 J.D. Power and Associates Initial Quality Study (IQS).

With the explosive growth in imported goods to the United States, what is the Food and Drug Administration (FDA) doing toward maintaining a level of service inspection that ensures the best protection of the public health?

Researchers from MIT and Harvard University crossed the Charles River to speak at a two-day symposium intended to bridge scientific innovation from both campuses with corporate interests from around the world.

(GlobalSpec: East Greenbush, NY) -- GlobalSpec, a provider of online marketing programs for companies targeting the engineering, technical, and manufacturing communities, has published its newest research report, “2011 Economic Outlook Survey: Improving Conditions Present Market Opportunity for S