Every leader tells a white lie every now and then, right? Perhaps—but that doesn’t make it OK. White lies can do serious damage to your reputation and can lead to much bigger issues down the road.

The truism, “Quality, cost, and speed—pick two,” was often quoted throughout my career: meaning a production company could not achieve all three ideals and therefore must choose which two out of three ideals to concentrate on;

When the Japanese word kaizen entered the language of quality improvement via Masaaki Imai’s seminal book, Kaizen: The Key to Japan’s Competitive Success, (McGra

(IBM: Armonk, NY) -- IBM has created the Services Innovation Lab (SIL), a new global lab that will initially comprise about 200 technology experts hand-picked from around the company.

Most of us, I’m confident, have some rather significant events in our lives that bring joy and excitement. It could be marriage, the birth of a child, perhaps a first grandchild, a new home, or retirement.

(InfinityQS: Chantilly, VA) -- InfinityQS International, a provider of real-time quality control software solutions, has announced that Steve Wise, vice president of statistical methods and Six Sigma Black Belt, will host a live webinar, “Box Plots and Pareto Charts for Quality Control,” sche

(Banner Engineering: Minneapolis, MN) -- Banner Engineering Corp. has introduced a new version of its TM18 EZ-BEAM compact photoelectric sensor for use in heavy-duty environments. The TM18 offers nickel-plated, die-cast zinc metal housing, as well as completely epoxy-encapsulated electronics.

(NSF: Ann Arbor, MI) -- NSF International, a global independent public-health organization with 66 years of experience, including 25 years of pharmaceutical expertise through its NSF Health Sciences Division, is launching NSF Reference Standards, which will produce reference standards tha

(Taylor and Francis: New York) -- Whether it’s because of a lack of understanding, poor planning, or myriad other things, 50 to 60 percent of the IT effort in most companies can be considered waste.

Duke University electrical engineers have developed a man-made material that they say literally allows them to manipulate light at will.