(Wiley: Hoboken, NJ) -- There are myriad quality and reliability tools available to corporations worldwide, but the one that shows up consistently in company after company is failure mode and effects analysis (FMEA).

Humidity is a tough measurement. It’s very hard to get a repeatable measurement with low uncertainty. This post discusses seven best practices that will help you make a more accurate, repeatable, and reliable humidity measurement.

Sales professionals, according to some circles at least, aren’t all that different from us quality professionals. I once believed they were two-faced liars, because they’d sell their mother to get that precious sales commission.

The following puns come from the Measurement Nightmares Project for 2011 at the Harbor Lights Middle Schoo

This has been a fun week for us at Quality Digest, as we’ve had a chance to support World Metrology Week and one of our long-standing partners, the Coordinate Metrology Society (CMS).  As many of you know, the CMS is the organization behind the annual Coordi

(ZS Associates: Evanston, IL) -- While incentives can be an effective motivator in health care, a new study from global consulting firm ZS Associates suggests that more than 75 percent of incentives are so small or poorly communicated that they go unnoticed by providers.

(NIST: Gaithersburg, MD) -- On May 9, 2012, the U.S.

(ANSI: New York) -- The International Organization for Standardization (ISO) Committee on Consumer Policy (COPOLCO) has submitted a proposal to ISO for a new ISO standard on guidelines for consumer contact centers. As the U.S.