Years of experience working with businesses—especially in areas related to quality, customers, and continuous improvement—have taught me some lessons. One of the most valuable is knowing the right question to ask.

I attended a very nice presentation recently by a person who has been leading the lean charge for several years at a major medical center. As he reflected on key elements of his organization’s success, however, he made a statement that set off my hooey detector.

One focus of the regulations implemented by the U.S. Food and Drug Administration (FDA) during the past several years has been on quality in batch-to-batch production in the pharmaceutical industry.

Editor’s note: This is part two of a two-part series. To read part one, “Making the Leap from Manufacturing Manager to Consultant,” click here.

The theme of the recent 2012 Wharton Management Conference, “Changing the Game: Leadership in Crisis,” is an apt one for the auto industry.

Compounding pharmacies, where the creation of a particular pharmaceutical product to fit the unique needs of a patient is done, have enjoyed the protection of their

While an XmR chart is commonly used as a process behavior chart, it may also be used as a test of homogeneity for a finite number of values.

(Carl Zeiss: Maple Grove, MN) -- Carl Zeiss has announced a new entrustment agreement to support Dunwoody College of Technology, located in Minneapolis, Minnesota, with two Zeiss coordinate measuring machines (CMMs) and CALYPSO metrology software.