Customers describe how they feel about companies and brands in profoundly personal ways. We hate our banks; we love our yoga pants. We can’t stand the cable company, but we consider our smartphone one of our very best friends.

They say the world is getting smaller all the time. Tell that to your supply chain manager.

(Danatronics: Danvers, MA) -- Danatronics has announced the latest addition to its thickness gauge family: the EHC-03. Packaged in the same, field-proven, IP54-rated case as its  EHC-09 series, the EHC-03 is now Danatronics’ entry-level thickness gauge.

Design of experiments (DOE) is an extremely practical and cost-effective way to study the effects of different factors and their interactions on a response.

Many of us have heard horror stories about ISO certificates that were fakes, or of medical-device quality system audits being performed by persons who were not competent.

When it comes to detectors for dangerous chemicals, toxins, or nefarious germs, smaller and faster is better. But size and speed must still allow for accuracy, especially when measurements by different instruments must give the same result.

Taiichi Ohno, the father of the Toyota Production System, once said, “Where there is no standard [process], there can be no kaizen [improvement].”