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Inside Quality Digest Live for August 11, 2017

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Credit: Georgia Tech
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Our August 11, 2017, episode of QDL looked at the role of technology in after-market service, stairs that help you up, Fidget Cubes, and more.

Quality Digest Live -- August 11, 2017

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Story links for August 11, 2017

 

 

Climbing Stairs Just Got Easier With Energy-Recycling Steps.

The Curious Case of the Fidget Cube.

How Technology Is Disrupting the After-Sales Service Industry

How Technology Is Disrupting the After-Sales Service Industry

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Although some innovations seem dubious at best, others are changing the way business is done
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Climbing Stairs Just Got Easier With Energy-Recycling Steps

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Researchers at Georgia Tech and Emory University have created a device that makes walking up and down stairs easier. They’ve built energy-recycling stairs that store a user’s energy during descent and return energy to the user during ascent.

Scientists at Work: Forecasting the Atlantic Hurricane Season

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Hurricane Matthew approaching the east coast of Florida on Oct. 6, 2016
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Scanning a Jet Wing in Four Minutes or Less

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Modelmaker H120 Delivers Unrivalled Productivity for Handheld Scanning

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ISO 9001:2015 and the Seven Wastes

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Motion with purpose can be beautiful. Motion without purpose is waste.
Credit: Thomas Hawk

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Cp and Cpk: Two Process Perspectives, One Process Reality

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Cp and Cpk work together, like this image of the rabbit and duck.
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It’s usually not a good idea to rely solely on a single statistic to draw conclusions about your process. Do that, and you could fall into the clutches of the “duck-rabbit” illusion shown below.

Strategic Change Is All in the Timing

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There are four distinct categories of intervention with which change managers should be familiar.
—Quy Huy

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