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How to Get Smarter and Sharper Employees

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If you’re a leader, you got to where you are because you think strategically and are killer at execution. You simply can’t get far without being good at both.

Quality Digest Live -- January 4, 2019

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Story links for January 4, 2018

 

Protect Yourself From Verbal Sleight of Hand

Chekhov's Gun at the Gemba

 

Chekhov’s Gun at the <em>Gemba</em>

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One of my favorite things to do when I learn new and interesting information is to apply it to a different area to see if I can gain further insight.

Inside Quality Digest Live for December 21, 2018

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We tied up last year in a neat little bow, talking about how stories define ourselves and our work; waste is waste, no matter your political leanings; and putting numbers from the news in context.

Protect Yourself From Verbal Sleight of Hand

Large Image Caption

Don't be misled by these verbal tricks.
Credit: Tee Cee

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A few years ago I wrote about a Facebook exchange between two friends of mine that upset me because one of my friends resorted to name-calling instead of addressing the other friend’s arguments. In retrospect, that was mild.

You Only Control Processes You Control

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It’s no wonder people are scared of process. When we have a large project or goal, we assume that the process to complete that work must be equally large. That is daunting. We’d rather just do it.

What’s in Your Library?

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I still love to hold and read physical books (as opposed to audible or Kindle). I don’t know how many books I added to my library this year, but it was a lot. I thought I’d share some good ones that I’d recommend you add to your reading list for 2019.

Quality Digest Live -- December 21, 2018

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Story links for December 21, 2018

 

ISO 14001, ISO 50001 Benefit the Environment and the Bottom Line

The Gift of Being Small

 

ISO 9001: It’s About the Records, Not the Documents

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Back in January 2009, I wrote an article for Quality Digest titled “ISO 9001 Documentation Is Like a Box of Chocolates.” Her

The Gift of Being Small

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I tend to be a holiday slacker, but this year I’m really sitting it out. No fingering handmade crafts at pop-up fairs, no high-calorie marathons with my oven, not even a sprig of holly on my door.

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