Government bureaucracies are inefficient. They waste taxpayer dollars, and they have no incentive to improve. We’ve all heard and probably repeated these axioms about wasteful government spending.

Lean: an employee-championed method of waste reduction. Six Sigma: a robust method of defect reduction. Embracing both methods provides organizations with multiple tools for continuous improvement.

At the University of California at San Diego, lean concepts have taken hold. Along with its process improvement curriculum, the university applies what it teaches through initiatives around campus.

Lean looks at ways to reduce waste and improve flow. The principles are relevant to virtually every organizational sector and vertical. It’s no surprise, then, that so many organizations tout lean and devote resources to lean initiatives.

It has been a little more than two years since I last summarized the topics that are keeping CEOs up at night, either thinking about challenges their organizations face, or opportunities and innovations that should be explored.

Gathered inside a small shed in the midst of a peaceful meadow, my colleagues and I are about to flip the switch to start a seemingly mundane procedure: using a motor to shake a wooden board.

Short Run SPC, Part 1 and Part 2 showed how to use zed charts and difference charts to tr

Have you heard of a media company called T-Series? Chances are, you probably haven’t. Gulshan Kumar, whose résumé up to 1983 read, “Fruit juice seller, streets of New Delhi,” founded it that year.

During the last decade, product quality has become increasingly important to consumers.

‘I can handle when they talk back to me,” the HR director said. “But when they roll their eyes, it just gets under my skin.”